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FAQs

       Please click here for the FX spreads. Please click here for precious metals spreads.

       MetaTrader 4 clients can trade on 100:1 leverage. GTS clients can choose 50:1, 100:1, 200:1 250:1, 300:1 or 400:1 leverage.

       You can choose your own contract size (lot size): 1,000(super mini), 5,000, 10,000(mini), 50,000, and 100,000(standard).

       Yes, we do. Please visit video tutorials section Video Tutorials.

       More than 90% of the trades are executed by system without human intervention. However, during fast market, trading may slow down as a result of price gap.

       The minimum to start a MetaTrader 4 account is $500. The minimum to start a GTS account is $250.

       The dealing hours can be found here.

       MetaTrader 4 clients can use multi-function integrated MT charts. GTS clients can use robust FX AccuChart. Please click here to learn more.

       Yes, it will.

       Yes, only if you use Virtual PC 6 and above or Apple Boot Camp.

       You have two options:
       1. Scan, email the form to info@madafx.com.
       2. Print, fax the form to +1-212-989-8328.

       Yes, you can. It's only available on MetaTrader 4 platform.

       Yes, you can. Please visit the funding page.

       Yes, you can hedge on both MetaTrader 4 and GTS platforms.

       Yes, you can set alerts on both MetaTrader 4 and GTS platforms.

       MT4 charts are integrated into the MetaTrader 4 platform. GTS clients must separately download FX AccuCharts. Please click here to start FX AccuCharts download.

       There are several factors that may block your credit card transaction. Please call your credit card company for blocked transactions.

       If you are using firewall, please make sure you allow the platform to access the internet.
For Zone Alarm users, please click here.
For McAfee users, please click here.
For Norton users, please click here.
For NOD32 users, please click here.

       Please submit two forms of ID. The photo ID must be government issued such as passport, driver's license, etc. The proof of address must contains your current residential address. i.e. your bank statement, utility bill, etc.

       No third party deposits are accepted.

       Yes, you can.

       
Region New York (EST) GMT (EST+5)
Australia Open 4:00 PM 9:00 PM
Australia Close 1:00 AM 6:00 AM
Tokyo Open 8:00 PM 1:00 AM
Tokyo Close 4:00 AM 9:00 AM
London Open 3:00 AM 8:00 AM
London Close 12:00 PM 5:00 PM
New York Open 8:00 AM 1:00 PM
New York Close 5:00 PM 10:00 PM

       The "High" and "Low" displayed in GTS are all "Bid" prices.
High Low Prices in GTS
If you short selling one currency and close the position with a buy back (you are closing the position referencing the "Ask" price. Then you must add the spread to the ("Bid") prices displayed in the GTS charting.

       The prices displayed in GTS charts are all "Bid" prices.

For example, you sell GBP/USD and wonder why your limit was not filled at 1.8886. According to the GTS chart. The price is at 1.8883/86. The bid is still 1.8333, not 1.8886. Only when the price is at 1.8886/89 your limit will be filled.

       You can only place trades in your live account during the dealing hours.

       You can download the GTS version 5 from here.

       No, you don't. The GTS Web Trader is completely web based.

       Please click the following links to logon GTS Web Trader.
       » GTS Web Demo Login       » GTS Web Live Login


 




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*Precious metals, energies, CFD contracts and the ability to earn interest on cash balances are available to MadaFX's MetaTrader 4 platform clients only.
†Forex (FX) trading on margin carries a high level of risk and is not suitable for all investors. Forex is traded with a high degree of leverage, which can work for you as well as against you, and it is possible to loss more than you invest. You should only invest funds that you can afford to lose and do not need to support yourself or your family. You should carefully consider all risks involved with forex trading as well as your financial situation, investment objectives, and risk tolerance before investing. Forex is traded over-the-counter (OTC) and not on a regulated Exchange. Market conditions may adversely affect order execution.

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